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ISCREENING TALKS
Go Beyond the Surface
Tick-box screening clears the paperwork and misses the person. A caselet on the checks that only surface when someone keeps asking one question further.
ISCREENING TALKS · NEWSLETTER CASELETCASELET 03
A clean report is not the same as a clear candidate. Tick-box verification confirms that documents exist; it rarely asks whether they mean what they appear to mean.
In this caselet, a routine check clears on the first pass and unravels on the second — an address that verifies, a designation that does not, and a reference who has never managed anyone.
The lesson for employers: build one more question into the process than the process strictly requires.
